Privacy Policy
Last updated: August 7, 2025
At Octosoap, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, join our waitlist, or purchase our artisanal soap products.
Information We Collect
We may collect personal information that you voluntarily provide to us when you join our waitlist, express interest in our products, sign up for our newsletter, or otherwise when you contact us.
The personal information we collect may include:
- •Name and contact information (email address, physical address)
- •Order and shipping information
- •Information you provide in forms and surveys
- •Product preferences and feedback
How We Use Your Information
We may use the information we collect for various purposes, including:
- •Processing and fulfilling your orders
- •Managing your waitlist position and notifying you of product availability
- •Responding to your inquiries and providing customer support
- •Sending you product announcements and updates about our artisanal soap collections
- •Sending administrative information, such as updates to our terms, conditions, and policies
- •Analyzing website usage to enhance user experience and improve our products
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience with our site.
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.
Third-Party Disclosure
We do not sell or trade your personally identifiable information. We may share your information with trusted third parties who assist us in operating our website, processing orders, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
These third parties may include payment processors, shipping and fulfillment services, and email marketing platforms. We only share the minimum information necessary for these services to function.
Data Security
We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- •The right to access personal information we hold about you
- •The right to request correction of inaccurate information
- •The right to request deletion of your personal information
- •The right to withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@octosoap.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@octosoap.com.